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McShane served as a volunteer from 1999 to 2002, and as a temporary staff memebr from 2002 to 2005. In 2005 McShane joined the staff as business manager of the Community Music Institute.

McShane's position provides clerical and bookkeeping support for the Community Music Institute. She maintains the student and instructor database and financial records, and schedules classrooms and details for performances and special events.

McShane holds a master's degree in education with an emphasis in early childhood education and Montessori teaching from the College of Notre Dame in Belmont, California.